Implementation
Chose the Right Implementation Strategy & Process in Partnership with Scanmarket
Implementation Measured in Weeks, Not Months
We Take Implementation Very Seriously
The implementation process can make or break an S2C software purchase. With more than 20 years of experience, we have learned how to implement a source-to-contract platform the right way. We recommend taking a phased approach to implementation, tailored to your biggest challenges to give your organization the best chance of success.
No single implementation strategy is right for all organizations. But, every implementation should have a phased approach with focus, measurable goals, and support. The average implementation time for a standard project is 4-8 weeks. However, the timeline is subject to change depending on the final project scope.
The implementation of the system has been seamless and we’ve received some great bespoke support.
Ian Murphy
Managing Director at Foodbuy
Getting Started
1. Kickoff
Kick-off the project with the project team and discuss the customer’s bespoke implementation plan, milestones, and a short demo of the system to ensure project participants are familiar with the applications, terminology, etc.
2. Customer Requirements
Define how the system should be configured with regard to company structure, user roles, and initial templates - all in accordance with the customer's specific wishes and requirements.
3. System Configuration
Configure the system based on information gathered in phase 2.
4. Training
Ensure all users are ready to start utilizing the system after the system launch.
5. System Launch
Finalize the project by signing off on the delivered system and training.
6. Success Management
Begin to drive adoption, usage and best practice adherence with the combined Scanmarket and Customer S2C Program Driving Team.
Continuous Improvement
Once implementation is complete, Scanmarket appoints a Customer Success Manager who takes full responsibility to drive continuous results. You can expect regular meetings to review reports and KPI performance as well as additional consulting services based on your unique needs.
Roles & Responsibilities
The Resources Required
Scanmarket develops a true partnership with each customer to ensure successful project execution and broad user adoption. Each project requires resources allocated from both the Scanmarket and the customer perspective. One person can hold several roles depending on the size of the implementation project. The main workload for the customer is in phase 2, whereas Scanmarket's primary workload is in phase 3 and 4.
